infoRouter technical specifications are designed around standards your team already manages. The system runs on Windows Server, stores data in SQL Server or MySQL, uses standard file system storage with no proprietary formats, and integrates with Active Directory. This page covers exactly what you need to verify before deployment.
Key Takeaways
- infoRouter technical specifications are built on standard infrastructure: Windows Server, SQL Server or MySQL, IIS, and Active Directory with no proprietary dependencies.
- The infoRouter technical architecture stores documents in the standard file system in their original format, ensuring no vendor lock-in and compatibility with any backup solution.
- infoRouter technical requirements include no client-side installation: users access the system through any modern browser, with optional MS Office add-ins and WebDAV integration.
- infoRouter technical deployment supports single-server, distributed, and clustered high-availability configurations, all on-premise with your data under your control.
System Architecture
infoRouter uses a multi-tier architecture separating client-side and server-side components.
- Client: Web-based interface accessible via any modern browser (Edge, Firefox, Chrome, Safari). No client-side installation required.
- Server: Handles document storage, full-text indexing, workflow processing, and access control.
- Storage: Documents are stored in the standard file system as original files. There are no proprietary containers and no vendor lock-in.
- Optional add-ons: Scan Station, email integration, MS Office add-ins.
Deployment Options
- Self-hosted on dedicated server infrastructure or virtualized environments.
- Multi-server configurations supported for larger organizations.
- On-premise or self-hosted cloud. Your data stays on your infrastructure.
Platform and Technology Stack
Server Operating Systems:
- Windows Server 2022 (recommended)
- Windows Server 2019
- Windows Server 2016
Web Server:
- Microsoft IIS
Application Framework:
- ASP.NET / .NET Framework
Database Support:
- MS SQL Server 2012 and higher
- MySQL 8.0 or higher (recommended: MySQL 8.4 LTS)
See infoRouter System Requirements for the full specification list.
Server Requirements
Server Hardware
| Component | Minimum | Recommended |
|---|---|---|
| Processor | Intel Xeon | Intel Xeon (multi-core) |
| RAM | 32 GB | 64 GB or higher |
| OS | Windows Server 2019 | Windows Server 2022 |
| Storage | 100GB | Depends on document volume |
Client Requirements
No client-side software installation is required. Users access infoRouter through any modern browser:
- Supported browsers: Edge, Firefox, Chrome, Safari
- Devices: PC, Mac, or tablet
- Plugins: None required for core functionality
- Optional: MS Office add-ins and WebDAV integration available for enhanced desktop workflows
Integration and Extensibility
- Microsoft Office: Direct integration with Word, Excel, PowerPoint via Office add-ins and WebDAV.
- Office 365: Supported for document editing workflows.
- Web Services API: Web Services API for custom integrations, automated document routing, and third-party application connectivity.
- Document Import: Bulk import support from external sources, file shares, and network drives.
- AP Automation: Data exchange capabilities for accounts payable workflows.
Backup and Recovery
- Database backups: Standard SQL Server or MySQL backup tools apply. No proprietary backup procedures are needed.
- Document warehouse: File system-based storage backs up with any standard backup solution.
- Recycle Bin: Multiple layers of recycle bin support for document recovery before permanent deletion.
Resources:
Maintenance and Updates
- Live Update: Download and install patches and new versions directly from the infoRouter admin console.
- Release cadence: Regular updates throughout the year.
- Release Notes: Published online for every release. See Release Notes (available from your reseller or support portal).
Support Channels
- Phone support (U.S.-based)
- Email support
- Customer forum
- Online documentation and guides
- Worldwide partner support in the UK, Australia, India, Philippines, South Africa, and Uganda
Frequently Asked Questions
- Does infoRouter require any client-side software installation?
- No. Users access infoRouter through any modern browser including Edge, Firefox, Chrome, and Safari. Optional MS Office add-ins and WebDAV integration are available but not required for core functionality.
- What databases does infoRouter support?
- infoRouter supports MS SQL Server 2012 and higher, and MySQL 8.0 or higher. MySQL 8.4 LTS is recommended.
- Does infoRouter store documents in a proprietary format?
- No. Documents are stored in the standard file system in their original format. There are no proprietary containers and no vendor lock-in. Any standard backup solution works with the document warehouse.
- Can infoRouter be deployed in a high-availability configuration?
- Yes. infoRouter supports single-server, distributed, and clustered high-availability configurations, all on-premise with your data under your control.
- How does infoRouter integrate with existing systems?
- infoRouter provides a Web Services API for custom integrations, Microsoft Office add-ins for Word, Excel, and PowerPoint, email capture capability, and WebDAV access for Windows Explorer integration.
Request a Trial
Install infoRouter in your own environment and evaluate it against your technical requirements. No obligation, no time pressure.