infoRouter product feedback drives what gets built next. Many of the features in infoRouter today exist because a customer asked for them and other customers voted to prioritize them.
"The value of software is determined by its users, not by the people who developed it or the underlying technology."
Orhan Yorukoglu, Vice President and CTO, Active Innovations
How Your Feedback Becomes a Feature
- You submit it. Use one of the forms below to report a bug, suggest a feature, or share comments.
- We review it. Customer requests are reviewed by the development team.
- Customers influence what ships. Feature requests from customers are a primary input into release planning. Many of the features in infoRouter today exist because a customer asked for them.
- It ships. Active Innovations publishes regular updates, including major releases with new capabilities.
This is not a suggestion box that goes nowhere. Customer feedback is how infoRouter stays aligned with what organizations actually need.
Submit Your Feedback
Choose the form that fits:
- Bug Report Form. Something is not working as expected.
- Enhancement Request Form. A feature you would like to see added or improved.
- Send Comments. General feedback or observations.
- Feedback Form. Anything else.
Frequently Asked Questions
- Does customer feedback actually influence what gets built?
- Yes. Customer feature requests are a primary input into release planning. Many features in infoRouter today exist because a customer asked for them.
- How quickly are feedback submissions reviewed?
- Customer requests are reviewed by the development team and prioritized for upcoming releases.
- What types of feedback can I submit?
- You can submit bug reports, enhancement requests, general comments, or any other feedback through the forms on this page. All submissions are reviewed and considered for future releases.
Questions? Email hello@inforouter.com.