infoRouter Document Management Company

Active Innovations has built infoRouter since 1998. It is document management software used by Boeing, Lockheed Martin, Bayer, and thousands of businesses worldwide.

Active Innovations, Inc. has been building one product since 1998: infoRouter. Not a suite of loosely connected tools. Not an acquisition stitched together under a new brand. One document management system, refined continuously for over 25 years, shaped by the organizations that depend on it daily.

The company is headquartered in East Setauket, New York. The team is small by design. Every support call reaches the same engineers who write the code. That is not a scaling limitation — it is a quality decision.

Key Takeaways

  • Active Innovations has built and refined a single product, infoRouter, since 1998 from its headquarters in East Setauket, New York.
  • infoRouter's first major deployment was a 55,000-page proposal for a $3.5 billion military contract at Lockheed Martin, which they won.
  • A customer Steering Committee votes on which features ship in each release, ensuring the product roadmap reflects real organizational needs rather than market speculation.
  • Active Innovations publishes 5-6 updates per year including one major release annually, with updates installed through the Live Update feature.

Today, infoRouter runs at organizations ranging from 10-person accounting firms to Boeing, Bayer, and T-Mobile — across 50+ countries and six continents. The same architecture scales from a single Windows Server to distributed, clustered deployments supporting thousands of concurrent users.

That durability is the point. The edge cases your organization will encounter are ones infoRouter has already handled across thousands of deployments, in dozens of industries.

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How It Started

In 1998, the founders of Active Innovations were managing mission-critical systems at Fortune 100 companies. They watched the same problem repeat: critical reports printed on green bar paper, delivered through inter-office mail, and piled on office floors. The solution they built was a system to route documents electronically. That system became infoRouter.

The product got its first real test when Lockheed Martin's Proposal Development Department chose a raw version of infoRouter for a $3.5 billion military contract. Six hundred aerospace engineers used it to produce a 55,000-page proposal for upgrading Hercules C-130J aircraft for the United States Military. They won the contract.

That project proved what infoRouter could handle at scale. Today, Active Innovations serves thousands of organizations worldwide, including Boeing, Bayer Pharmaceuticals, T-Mobile, hundreds of city governments, and thousands of small businesses. See a partial list of infoRouter customers.

How We Build Software

"The value of software is determined by its users, not by the people who developed it or the underlying technology."

Orhan Yorukoglu, Vice President and CTO, Active Innovations

This philosophy drives every release. Active Innovations publishes 5-6 updates per year, including one major release annually. Features are not chosen by a product manager in isolation. They come directly from customers.

The Steering Committee: Approximately five times a year, Active Innovations presents a collection of customer-submitted feature requests to a Steering Committee composed of actual infoRouter users. The committee votes on which features make it into the next release. This is how infoRouter stays aligned with what organizations actually need rather than what sounds good in a press release.

The development principle: Simplicity, usability, and flexibility. New functionality ships without dramatic UI changes that force retraining. Updates install through the Live Update feature directly from the admin console.

What We Stand Behind

  • Your feedback shapes the product. Customer requests are reviewed daily. The Steering Committee ensures the roadmap reflects real needs.
  • We release frequently. 5-6 updates per year means you are never waiting long for fixes or improvements.
  • We do not force migrations. Your data stays on your infrastructure, in standard file system storage, backed by SQL Server or MySQL. No proprietary formats. No forced cloud migration.
  • We support what we sell. Phone support, email support, online documentation, and a worldwide partner network in the UK, Australia, India, Philippines, South Africa, and Uganda.

What Customers Say

"Thank you for being so prompt and efficient with your support and assistance. Of late I have seldom had the experience to interact with vendors and support personnel with your pronounced sense of pride and dedication, thank you!"

Norman Richardson, Carquest

"I have just completed my first proposal using infoRouter and the system is fantastic. It allowed us to make sure we had the latest and greatest copy of everything. It eliminated configuration control problems. The engineers love it."

John J. Meehan, Rockwell Collins Proposal Center

"I love this product. The fact that I get to vote on future functionality and enhancements is awesome."

Edward Manning, Presolutions Inc.

Read more customer testimonials

Frequently Asked Questions

Who develops infoRouter?
infoRouter is developed by Active Innovations, Inc., a software company founded in 1998 and headquartered in East Setauket, New York. The company has been building and refining infoRouter for over 25 years.
How does Active Innovations decide which features to build?
A Steering Committee composed of actual infoRouter customers votes on which features make it into each release. This process happens approximately five times a year, ensuring the roadmap reflects real organizational needs.
How often does infoRouter release updates?
Active Innovations publishes 5-6 updates per year, including one major release annually. Updates install through the Live Update feature directly from the admin console.
Does Active Innovations force cloud migration?
No. Your data stays on your infrastructure, stored in standard file system formats backed by SQL Server or MySQL. There are no proprietary formats and no forced cloud migration.
What support options are available?
Active Innovations provides phone support, email support, online documentation, and a worldwide partner network with resellers in the UK, Australia, India, Philippines, South Africa, and Uganda.

See What 25 Years of Document Management Experience Looks Like

Schedule a demo and we will show you infoRouter in the context of your organization's specific document challenges.

Schedule a Demo