Storing documents is only half the problem. The other half is making sure the right people can actually find and receive the documents they need without emailing attachments, burning CDs, or waiting for someone in another department to grant access. infoRouter is document delivery software that distributes content through portals, Libraries, email notifications, and API integrations, so documents reach the people who need them through the channel that fits.
Key Takeaways
- Document delivery in infoRouter actively pushes content to the people who need it through portals, Libraries, email notifications, and API integrations.
- Folder subscriptions enable automatic document delivery by sending email alerts when documents are added, modified, or approved, with configurable frequency.
- The infoRouter Web Services API extends document delivery to external platforms, enabling programmatic retrieval, filing, and automated distribution workflows.
- A document that is stored but never delivered is effectively invisible; infoRouter treats document delivery as a core function, not an afterthought.
The Problem: Documents Get Stored But Never Delivered
Most document management stops at storage. A file gets uploaded, and then it's the recipient's job to know it exists, know where to find it, and have the right permissions to access it. That passive model creates delays:
- A new policy is published but nobody on the team is notified
- A client needs access to project deliverables but can't navigate the folder structure
- A vendor sends an updated spec sheet and it sits in the system until someone stumbles across it
- An approval is completed but the next person in the chain doesn't know it's their turn
infoRouter turns document storage into document delivery by actively pushing content to the people who need it.
Portals: Curated Views for Every Audience
infoRouter Portals are customizable landing pages that surface specific documents, folders, and content to specific users or groups. Instead of giving everyone access to the entire repository and hoping they find what they need, you build targeted views.
What Portals do:
- Unlimited portal count. Create separate portals for employees, customers, sales teams, and partners.
- Personalized by user or group. Each person sees the documents relevant to their role.
- Drag-and-drop design. Build portals using templates without writing code.
- Portal Administrators. Delegate management of specific portals to department leads.
- Built-in gadgets. Display documents, folders, search results, and custom content in each portal.
- Offline design mode. Edit portal layouts locally before publishing.
Libraries and Email Notifications: Self-Service With Alerts
infoRouter Libraries provide organized, permission-controlled workspaces where authorized users access documents directly. Combined with email notifications, Libraries become an active delivery channel.
How it works:
- Secure, self-service access. Users browse and retrieve documents without waiting for someone to send them.
- Folder subscriptions. Users subscribe to folders and receive email alerts when documents are added, modified, or approved.
- Configurable notification frequency. Instant, daily, or weekly digest emails.
- Event-specific alerts. Notifications triggered by uploads, edits, approvals, rejections, or workflow completions.
Web Services API: Delivery to External Platforms
When documents need to reach systems outside infoRouter, such as a customer portal built on your own stack, a third-party application, or a custom reporting tool, the infoRouter Web Services API provides programmatic access.
What the API enables:
- Retrieve documents and metadata from infoRouter for display in external applications
- Push documents into infoRouter from external sources
- Build custom delivery workflows that bridge infoRouter with your existing systems
- Automate document distribution based on events in other platforms
Why Delivery Matters as Much as Storage
A document that is stored but never delivered is a document that doesn't exist, at least from the perspective of the person who needed it. infoRouter treats delivery as a core function, not an afterthought. Portals, Libraries, notifications, and API integrations ensure that every document reaches its audience through the channel that fits.
Frequently Asked Questions
- How does infoRouter notify users when a new document is added to a folder?
- Users can subscribe to folders and receive email alerts when documents are added, modified, or approved. Notification frequency is configurable as instant, daily, or weekly digest emails.
- Can I deliver documents to systems outside of infoRouter?
- Yes. The infoRouter Web Services API provides programmatic access for retrieving documents, pushing documents into infoRouter from external sources, and building custom delivery workflows that bridge infoRouter with your existing systems.
- Do portals require users to navigate through the full folder structure?
- No. Portals are curated views that surface specific documents and folders to specific users or groups. Each portal is personalized by user or group role, so users see only the documents relevant to them.
- Can different teams get different notification frequencies?
- Yes. Each user chooses their own notification preferences. Some users can receive instant alerts for urgent items while others receive daily digests for general awareness. Both options can be used simultaneously.
See It in Action
If your team is still relying on email to distribute documents, or if people regularly miss updates because they didn't know to check a folder, infoRouter's delivery tools can change that workflow.