Enterprise Content Management System
Manage every document type from creation to disposition with infoRouter's enterprise content management system. Affordably priced for organizations of every size.
An enterprise content management system exists to solve one problem: content arrives in every format, through every channel, and somebody has to capture it, organize it, secure it, and eventually dispose of it, all while keeping it findable and compliant. infoRouter manages that entire lifecycle in a single on-premise platform: from creation and capture through retention and disposition.
Affordably priced for organizations of every size, with no per-document fees.
Key Takeaways
- An enterprise content management system manages documents across six lifecycle stages: capture, classification, publishing, retention, archiving, and disposition.
- Without an enterprise content management system, documents end up scattered across personal folders, email inboxes, and shared drives where they are impossible to audit.
- infoRouter's enterprise content management system captures content automatically from email, hot folders, MS Office, scanners, and line-of-business applications via its Web Services API.
- Enterprise content management supports compliance through built-in version control, audit trails, retention schedules, and granular permissions.
The Problem: Content Arrives Faster Than Anyone Can Organize It
Invoices, proposals, patient records, insurance claims, memos, emails, legal documents, engineering specs. Every day, content flows into your organization through email, scanners, uploads, and integrated systems. It arrives as Word files, PDFs, spreadsheets, scanned images, and raw text.
Without a system built to handle this volume and variety, documents end up in personal folders, email inboxes, and shared drives where they are difficult to find, impossible to audit, and risky to retain.
“Knowledge workers spend up to 28 hours a week on email, searching for information, and internal coordination — activities that produce nothing on their own.”
How infoRouter Manages Content Across Its Lifecycle
infoRouter is an enterprise content management system built around six stages:
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Capture and creation. Bring content into infoRouter from any source: the Email Scanner monitors inboxes automatically, Hot Folders watch directories for new files, MS Office add-ins let users save directly from Word and Excel, and the Web Services API connects infoRouter to your existing line-of-business applications.
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Classification and categorization. Tag documents with custom metadata such as project, client, department, document type, date, or any property your organization needs. Smart Folders apply classification rules automatically to every document placed inside them.
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Publishing and sharing. Deliver content to the right audience through infoRouter's portal system. Create separate portals for departments, clients, or partners, each with its own access rules. Documents publish in their native format, so no costly file conversions are needed.
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Retention. Define how long each document type must be kept, based on regulatory requirements or internal policy. Retention schedules run automatically.
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Archiving. Move aging documents to archive Libraries while keeping them searchable and retrievable when needed.
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Disposition. When retention periods expire, documents are reviewed before deletion.
Content Capture Tools
infoRouter provides multiple ways to get documents into the system, so content is captured at the point of origin, not manually re-entered later.
- Email Scanner. Monitors specified mailboxes and captures incoming documents automatically.
- Hot Folders. Watches designated directories and imports new files on arrival.
- MS Office add-ins. Save documents directly from Word, Excel, and other Office applications.
- Scan Station. Digitize paper documents and route them into infoRouter.
- WebDAV. Drag files from Windows Explorer directly into infoRouter.
- Web Services API. Connect content-producing systems for automated document ingestion.
- Form templates. Standardize content creation with built-in templates that enforce formatting, logos, disclaimers, and required sections.
- Zip uploads and import/export tools. Bulk operations for migration and large-volume ingestion.
Built for Compliance and Digital Transformation
Regulatory requirements grow stricter every year. An enterprise content management system must ensure that documents are retained for the right duration, secured with the right access controls, and disposed of through a defensible process.
infoRouter supports compliance requirements not as add-on modules, but as core capabilities: version control, audit trails, retention schedules, and granular permissions (library, folder, and document level).
For IT evaluators: infoRouter deploys on-premise and stores files in a standard file system Warehouse with no proprietary formats.
What Customers Say
"Managing our content used to be a nightmare. infoRouter has automated and standardized our entire content creation process, leading to significant improvements. We've seen a substantial reduction in embarrassing errors, and our workflow is now more efficient than ever." -- Ozlem Eker, COO, Palmer Chemicals
Frequently Asked Questions
- What types of content can infoRouter manage?
- infoRouter manages every document type your organization produces, including Word files, PDFs, spreadsheets, scanned images, emails, and raw text. Content enters the system from email, scanners, Hot Folders, MS Office add-ins, and line-of-business applications via the Web Services API.
- How does infoRouter handle document retention and disposition?
- You define retention schedules based on regulatory requirements or internal policy, and they run automatically. When retention periods expire, documents are flagged for review before deletion, ensuring a defensible disposition process.
- Does infoRouter charge per document?
- No. infoRouter is affordably priced with no per-document fees. Costs stay predictable as your content library grows.
- Can infoRouter classify documents automatically?
- Yes. Smart Folders apply classification rules automatically to every document placed inside them. You can also tag documents with custom metadata such as project, client, department, or document type.
- How does infoRouter support compliance requirements?
- Compliance capabilities are built into the core platform, not sold as add-on modules. These include version control, audit trails, retention schedules, and granular permissions (library, folder, and document level).
Ready to See the Enterprise Content Management System in Action?
Schedule a Demo. A live session focused on how infoRouter manages content for organizations like yours.